A selection of slide decks from previous community event presentations. Click the image to open the slide decks in your browser from where you can also save for offline viewing:



Colin Brown, Former Managing Director of Tesseract, on moving from offering Capex to SaaS based business model successfully…


Chris Farnarth, Director, Customer Success, Allocate Software, on Creating a Customer Success Culture








Ian Cockett, Product Director, After Sales, Cygnet Tempix, The challenge of scaling and expanding a service operation to support rapidly growing technology business…


Dr Howard Lightfoot, Cranfield University, on Manufacturers Competing Through Services


Andy Reid, Global Product Marketing, Information Management and Location Intelligence, Pitney Bowes on using Big Data to Service the World



Mark Noble, Customer Support Director, Inca, on Real world Big Data from Big Print